Website
FAQ
|
<
IMPORTANT INFO FOR U.S. CITIZENS > |
|
|
|
|
Click HERE to read Frequently Asked
Questions on our PREMIER COLLECTION
VILLAS |
Q- How do I use this website to book a
vacation property in the Dominican Republic?
A- The website was designed to give you a look at our rental
properties and the various rental activities
available to you on the north coast of the
Dominican Republic. Log onto our site and
view the various pages at your leisure. Our
website does not include a lot of flash as
we have tried to keep it basic and to the
point for most Internet browsers. We do
have some music and photos that may slow the
download times on some older modems and
connections. Once you find a villa that you
would like to rent, click onto the
availability link to see if the villa is
available for rent on the dates requested.
If the villa is available, you simply go to
the Online Villa booking page to make a
reservation and payment directly online. It
is that simple.
Q- Are the prices listed on your website
the lowest possible prices?
A- Yes, we represent the individual owners of the selected rental
properties. We offer owner direct rental
prices on our website.
Q- Are there any hidden charges or other
costs we need to consider when booking
online?
A- No. Our website does a very good job in outlining all the
various options. The only additional charge
is the 16% Government Tax & Fee and upon
departure a 7% Villa service-charge is
necessary to cover the cost of credit cards
when used to pay departure charges. This
fee is necessary as we must pay the local
tour operators in cash and our cost for
credit services related to additional sales
while in residence is approximately 7% of
the related charges. You can always pay in
cash or travelers check and avoid this
additional service-credit fee. We define a
Cash payment is defined as: a bank check
drawn on any US Federal Reserve Bank,
Travelers Check, or an electronic wire
transfer to our designated rental agent.
Q- What is the best way to get specific
questions answered that may not be listed on
the website?
A- To get answers to any of your questions email us:
richard@caribbean-vacation-properties.com
We will be happy to assist you with any of
your vacation plans and answer any questions
you may have regarding our website or the
various activities available to you on the
north coast of the Dominican Republic. In
many cases, we will be able to pre-book
activities and save you a considerable
amount over regular resort prices or same
day booking charges made by the various
attractions. We have many connections to
assist you with almost any vacation
activity.
Q-
What makes your website different from all
the others offering Dominican villas for
rent?
A- The answer is very simple. We take great pride in the villas
listed on our website. Our Management Team
has extensive knowledge of each property and
we deal directly with the owners eliminating
all middle men and agents. We require each
property owner to adhere to strict standards
in order to have their property listed on
our website and we do not accept any
properties unless our standards are
maintained. In addition, we are not a paid
site. We do not charge our owners to have
their property listed on this website. We
do require our owners to maintain their
property based upon our recommendations and
higher rental standards. We require all our
property owners to have some type of backup
electrical generation system.
Q-
What makes the properties listed on your
site better than others listed on the
Internet?
A- Our properties are: (1) Located in gated secure communities. (2)
Have backup electrical generation systems
(3) Are new or have recently updated air
conditioning, electrical & plumbing (4) Are
located within walking distance to a beach
and each property has its own private
swimming pool & garden (4) Offer resort all
inclusive food & beverage packages or have a
private staff (5) Each property is a private
vacation home to an individual owner and
maintained to a higher standard than a
resort hotel room or suite.
Q-
Your prices seem higher than some of the
other websites listing rental properties,
why is that?
A- The best answer to this question is the old saying; "You get
what you pay for". You will find many
villas listed for what appears to be
hundreds of dollars less per week but the
comparison is critical to a successful
vacation. Most of these properties do not
offer security, backup electricity and
provide little more than a room with a bed
and a fan. If they promote air
conditioning, the air conditioners are
generally out of refrigerant, broken or
non-existent. You can generally forget
about cable TV with HBO or anything other
than the most basic amenities. In addition,
electricity is a major issue in the
Dominican Republic. During an electrical
outage, you are not able to do anything.
The plumbing stops because electric runs the
pumps that supply water in the Dominican
Republic. Yes, this means the toilets &
water don't work when the electric goes
out. If you are renting from a property
that depends upon the electricity supply
from the Government, you can be without
electric for as much as 8 hours per day in
some areas. This alone will totally ruin
your vacation.
Our objective is to have you visit us and
join our family of annual returning guests.
We could not accomplish this goal by
representing inferior properties. This is
the key reason our prices may be higher than
some others listed on the Internet. It is
our belief that an informed consumer
(vacationer) is one that shops for something
other than price, especially on the
Internet. We like to think that we provide
you with a Rolls Royce at Cadillac prices.
We offer services to those shopping for
luxury rather than economy. Our website
offers the best rentals the Dominican
Republic has to offer at the most reasonable
prices.
Dominican Republic FAQ
Q- What do I
do upon arrival at the airport in Puerto
Plata?
A- Upon arrival at the Puerto Plata International Airport you will
be required to have all your custom and
immigration forms completed and ready for
inspection. You will also be required to
purchase a Tourist Card. Once you complete
your forms and pass thru the Customs &
Immigration area you will enter the luggage
pickup area. Get your luggage and proceed
outside the terminal building. Look for a
transportation host with a “Name Sign” or
someone wearing a Caribbean Vacation
Properties. T-Shirt. You will be taken
directly to your rental villa.
Q-
How do I rent a car?
A- We strongly suggest arranging a rental car prior to arrival.
There are several rental companies located
at the airport terminal and our travel host
will be happy to assist you in securing a
car prior to your arrival in the Dominican
Republic. We can also arrange for a private
car & driver for your pleasure while in
residence.
Q-
How do I get from the airport to my villa
rental?
A- You have several options: (1) we can arrange roundtrip transfers
with our own VIP Airport Transfer Service.
(2) You can take a local taxi. (3) You can
rent a car at the airport. (4) You can
walk, but we suggest that you arrange
transportation with us prior to arrival. If
you book your flight on American Airlines
directly with us, you will receive 50% OFF
the cost of our VIP Airport Transportation
Service.
Q-
How do I check-in upon arrival at the
villa?
A- You do not have to worry about checking in at a hotel reception
desk. You are important to us, and your
villa will be ready and waiting for you.
Upon arrival, we encourage our guests to
relax and get acquainted with the villa and
the private villa grounds. If you elected
to rent one of the Cofresi Villas, you can
take a walk around the resort complex, visit
the beach, pop into the numerous restaurants
& bars located on our resort property or
just have a snack, something to drink and
take a dip in your own private pool. Leave
your stress & worries at the airport and
start your vacation by enjoying your first
day in the Dominican Republic.
Q-
Where can I go to have fun during the day?
A- We are located close to everything and there is plenty to do
during the day. You can relax within the
resort complex and take advantage of many
resort amenities or you can do what we
recommend. Get out and experience
everything the North coast has to offer. We
can assist you with plans for: Shopping,
Casinos, Golf, Adventure Tours, Deep Sea
Fishing, Sightseeing, Mountain Bike Tours,
Dolphin Theme Park & Dolphin Encounters.
Just about anything you would like to do, we
can arrange.
Q-
Where can I go to have fun at night?
A- There are plenty of great places to go at night. In Puerto
Plata, Sosua and Cabarete there are several
restaurants, bars, discos, casinos, shopping
centers, and hotel complexes that all
welcome visitors. Cabarete Beach is a great
place to go for beach side dining at great
prices. Sosua is a great town to visit for
excellent restaurants and wild nights.
Sosua has great beach front souvenir shacks
that offer the best shopping experience and
prices for tourists. Cabarete Beach comes
alive at night with gourmet restaurants,
beachfront bars and night clubs - all within
walking distance of each other.
Q-
Where are the best restaurants?
A- In addition to Puerto Plata, Sosua, Cabarete and Playa Dorada,
there are several good restaurants within
walking distance of your villa on Cofresi
Beach. Hacienda Resorts offers all villa
guests full use of their restaurants, bars,
disco and night entertainment either on a
cash basis or on the resort all inclusive
option.
|